1). Legal - Trademarks - Copyrights - Logos

This agreement between Lapel Pins Now is a Binding Agreement. This agreement is all inclusive, in its entirety, between Lapel Pins Now and each customer. For the purposes of this order entered into with Lapel Pins Now, this binding agreement replaces and supersedes any and all other communication.

All images and logos, to include copyrighted material, are property of their respective owners and will not be duplicated for any reason without the expressed written permission of the intellectual property owner. Imagery contained herein is for representative purposes only, and Lapel Pins Now claims no ownership of any said trademarked or copyrighted material, nor does it imply, upon order placement and purchase from Lapel Pins Now, a transfer of rights to you for the reproduction and/or use of any said trademarked or copyrighted material.

In the unlikely event that a legal dispute arises, you agree to pay any damages incurred by Lapel Pins Now, as well as reasonable attorney’s fees and costs. If the dispute pertains to the illegal use of trademarks, copyrights, designs or logos, you agree to defend the claim at your sole expense and hold Lapel Pins Now free and harmless of any and all liability at your sole expense in any litigation, arbitration, hearing or any other legal proceeding.

Lapel Pins Now warranties its custom made lapel pins by offering to remake or replace any lapel pins that have been determined by our factory to have defects in manufacturing within thirty (30) days of the delivery date of your lapel pins. These defects are defined as those caused by manufacturing mistakes.

Lapel Pins Now requires written notice of claims of defects in your custom made lapel pins through email or written notification. Upon receipt Lapel Pins Now will determine a course of action commensurate with our policy. If it is determined that a manufacturing error has occurred, your custom lapel pins will be re-manufactured at no cost to you.

As part of your customer experience, you have received a digital proof of what your lapel pins will look like in their finished form from one of our specialists. This proof is an artist’s rendition and interpretation of your custom product based on the instructions we have received from you. It is important that you review this proof for accuracy; to include spelling, size, and color usage.

Once an order has been placed, it cannot be changed or canceled. There are no exceptions. For the purposes of this agreement, an order is placed when the customer provides an affirmative reply to an order confirmation email, OR submits an order through our online order form.  

Important Notes and Declarations:

2). Spelling

Lapel Pins Now will not be responsible for spelling errors. It is the responsibility of each customer prior to approving the final proof for actual production to make sure the spelling of any text present is correct for their personal needs.

3). Colors

We use the PMS universal color matching system for all color applications in manufacturing each of our custom lapel pins. It is important that you confirm the color usage with a PMS color chart rather than relying on your monitor’s display of the colors. Each computer monitor, due to varied settings, will display colors differently.

All PMS colors used in the production of your custom product are listed on your digital proof for verification. It is the customer’s responsibility to verify the listed PMS colors suit their need and/or application.

A PMS color chart can usually be located at your local print or fabric store for reference. Visit www.pantone.com for complete information regarding the PMS system.

4). Size

The size of your lapel pins refers to the absolute two widest points on any given product. Such size includes loops and other items that facilitate an attachment to a lapel pin, coin, medallion or key chain.

5). Payment

Payment for all orders is required, in full, in advance for all custom orders. Payment is accepted via major credit cards to include VISA, MasterCard, American Express, Discover and United States Government Purchase Cards. The charges for the total amount of your order will be applied prior to manufacturing and show as “LapelPinsNow.com” on your billing statement.

Purchase Orders will be accepted from all US Government entities and Educational facilities based in the United States. The payment should be paid in full while the samples are shipped and received.

6). Refunds – Returns – Exchanges

Lapel Pins Now offers 30 days full money back guarantee for any quality problems. We will refund or redo the order for you at no cost if there is any manufacturing problems. However, as explained earlier in this agreement, it is the responsibility of each customer to use the correct spelling, colors and sizes.

7). Order Placement

All orders will be placed through our online order form, OR confirmed via a confirmation email if a customer processes an order over the telephone or fax.

It is the customer’s responsibility to review the confirmation email for accuracy and reply with an approval to proceed to production with the order ONLY if the customer verifies the details are correct and agrees to the Terms and Conditions herein. No order will be placed into production without an affirmative reply to a confirmation email.

8). Order Cancellation and Changes

Within several minutes of receiving a reply to an order confirmation email, that order is placed into actual production. Due to the speed we deliver our products and allotment of raw materials for each order, once an order has been confirmed via email or online order form, and therefore placed, it cannot be canceled or changed.

9). Product Manufacturing Timetable

Lapel Pins Now will manufacture your custom made lapel pins within 10-14 business days, and often does so much sooner. Business days do not include weekends, domestic (US) holidays, or those holidays observed by our manufacturing source overseas.

10). Shipping

All custom orders are shipped via DHL express air shipping unless otherwise specified at no charge to the customer. Shipping our products to any country or territory outside of the United States will incur an additional charge.

11). Taxes and Duties

All custom orders are shipped to the United States with no taxes & duties. However, If the orders going to other countries outside of the United States are responsible to pay their own taxes and duties on their orders. Also, the customers have the responsibility to help for the custom clearance.